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Full-Time Para Transit Driver/Admin - North Bay
Looking for a job that’s more than just a job? One where you’re not just driving a vehicle, but driving real change in people’s lives? Voyago is currently recruiting to fill an existing full-time position in our North Bay Para Transit Division!
Aside from safety, the most important part of this role is understanding that our passengers rely on drivers who show up consistently and demonstrate a high level of dedication and professionalism. When service is missed, passengers miss medical appointments, important family events, and opportunities to fully participate in daily life.
If you are a dependable, committed employee who understands how critical reliability is to this service, keep reading about this amazing opportunity!
Your Role:
- You are responsible for delivering exceptional curb to curb service for passengers who are not able to take traditional city transit services
- You are required to provide proactive assistance to passengers in boarding vehicles, maneuvering wheelchairs, securing belts, lifting portable assistive devices, and offering necessary aid throughout the journey
- Additionally, providing superior customer service to all passengers and assisting with information on fares, schedules, and stops is a crucial aspect of this role
- You are responsible for performing basic vehicle inspection to ensure the vehicle is in good working order at the start of your shift
- Administrative tasks including scheduling, documentation, data entry, and customer inquiries
- Coordination with dispatch and operational support teams
Requirements
Your Profile:
- You are a safe driver with a clean driving record
- You can obtain a clean criminal record search with vulnerable sector screening
- You are a professional driver with a minimum F class license
- You have excellent customer service skills
- You are patient, compassionate, and empathetic
- You are comfortable working around any type of service animal
- You are capable of working at a fast pace and keeping up with the physical demands of the role (Pushing, pulling, bending and twisting at a fast pace for 8 to 10 hours)
- You have intermediate to advanced verbal and written language skills - equivalent to B2 to C1 levels. (A language and math assessment will be a part of the evaluation process)
- You bring relevant experience from a similar role or have experience assisting individuals with disabilities
- You have a solid understanding of North Bay’s streets and neighborhoods, with confident navigation skills
- You have basic technology skills, including the ability to navigate a tablet, upload and fill out documents online, and complete online training classes
- Computer knowledge and administrative skills (email, scheduling systems, data entry, basic office software)
Your schedule:
Driving shifts:
- Shifts are between Monday-Friday and will be required to work one Saturday every 7-8 weeks
- Shifts vary: earliest start is 7:00am and the latest finish is approximately 6:00pm
- Approximately 24 hours/week driving
- Will work 1-3 shifts per week
- The para transit service runs 7 days a week including holidays.
Admin shifts:
- Shifts vary between Monday-Friday between 8:00am-4:30pm
- 16 hours/week in office
Your location:
- All shifts will begin and end at, North Bay
Hourly Rate
- The rate for this position will be $20.00/hour
Benefits
The Perks
- We support the development, work-life balance and well-being of our employees
- We build a supportive corporate culture that encourages diversity and enables our people to flourish.
- We enable our employees to have a positive social impact by deploying sustainable mobility solutions.
- We offer our employees opportunities to build their own experience within a local, global Group.
- We offer comprehensive benefits packages for full-time employees with an Employee and Family Assistance Program, a great company perks program and an Employee Referral Bonus for all staff
- We are an Award Winning company
- As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider
- We focus on innovation and sustainable environmental initiatives
Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.
Voyago Transdev’s Applicant Tracking System uses AI-assisted tools during the initial application and early screening stage.
We thank all applicants however only those under consideration will be contacted.
