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Essential Plan Account Manager, Kings County, Staten Island and Long Island, NY - Remote

March 12, 2026

About the position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together United Healthcare Community and State’s Sales Markets are key drivers of the organization’s overall growth. As an Essential Plan (EP) Account Manager, you'll utilize innovative strategies and programs to ensure access to health care coverage for the underserved and impact millions of lives. Great sales are the result of solid purpose, conviction and pride - pride in your ability and your product. You'll use your energetic, empathetic approach to marketing and add value to our team. Through community marketing and outreach efforts, you will have direct impact on membership growth and retention. You'll use your creativity, strategic lens and outspoken attitude to be part of an elite team to rewrite the history of UnitedHealth Group. Working under the direction of the Essential Plan (EP) Sales & Account management and collectively with the Business Development and Community Outreach team, the Sales Account Manager will interface with New York Health Plan to increase marketing synergy and drive overall membership growth. The EP Account Manager is a field-based role that establishes and cultivates strategic business relationships with key sales and market influencers, potential new customers, and related community institutions. The Essential Plan is for New Yorkers between the ages of 19-64. This position requires someone with tenacity to perform sales activities both indoors and outdoors. Function identified will be new Business to Business (B2B) opportunities for the purpose of prospecting and enrolling new Essential Plan eligible including vertical channels (dental, vision, fitness, colleges, trade schools, small businesses, as well as industry sectors identified by your manager) that support EP Growth strategy in key areas in New York. Training on all government programs will be conducted upon hire. This is an outside/field sales position Base Pay + Commission If you are located in Kings County, Staten Island and Long Island, NY, you will have the flexibility to work remotely as you take on some tough challenges.

Responsibilities

Enroll eligible members in UHC Essential Plan
Build and foster relationships with key accounts (provider offices, CBOs, housings, etc.)
The EP Account Manager presents health plan information to providers, business advocacies, potential eligible and responsible for closing sales
Serve as point of contact for member to provide excellent service and enrollment experience
Lead pipeline management
Meeting or exceeding sales and enrollment expectations within assigned territory
Conduct product information presentations in multiple settings, including in-home consultations
Function independently and responsibly with minimal need for supervision
Track and measures various sales event effectiveness and activities, events, leads & lead progress, sales, appointments, contacts, and relationship progress daily through internal systems
Provide input, support and feedback on promotional opportunities, benefits, and other issues
Stay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriate
Ability to manage multiple priorities including visiting provider offices on a regular basis and following up on leads in a timely fashion
Ability to track a schedule to keep appointments on time and information pertaining to those appointments in timely manner
Input consumer demographics and interactions into company systems as appropriate
Performs other duties as required

Requirements

High School Diploma/GED
Marketplace Certified (Valid NYSOH Certified Application Counselor ID - CAC). If you do not have an active CAC ID or if the ID is not in good standing, you must be willing to obtain this ID within 30 days of hire
2+ years of business-to-business (B2B), Business to consumer (B2C) Direct marketing, outside sales or community outreach experience
Proficient in MS Office (Outlook, Word, Excel, PowerPoint) and a CRM (Salesforce)
Valid driver's license, good driving history, reliable transportation, and current automobile insurance
Ability to travel locally up to 100%25 of time within assigned sales territories in this NY market area
Insured, dependable vehicle with current driver's license
Ability to work core business hours, Monday - Friday 8am-5pm and nights and weekends, when required
Reside within/commutable distance of their target geography
Execute excellent communication, interpersonal, time management and organizational skills
Excellent relationship building skills
Ability to be compassionate while selling
Function independently and responsibly with minimal need for supervision
Ability to manage multiple priorities as it relates to meeting enrollment goals
Ability to communicate complex healthcare information to potential clients

Nice-to-haves

Experience working with communities of all different ethnicities, cultural backgrounds, diverse populations and/or underserved communities
Outside sales and territory management experience
Demonstrated knowledge of Essential Plan Market Place marketing rules and regulations preferred, training in all lines of businesses
Proven established professional relationships with non-profits, community sources CBO’s, religious/faith-based organizations FBO’s in designated sales territory
Proven ability to act as a team player - work collaboratively with others (both inside the sales unit as well as outside) to achieve goals, relate to others in an open and accepting manner, keep others up to date on information they need, contribute ideas and support decisions made by the team and the organization, treat people with dignity and respect
Bilingual (Russian, Spanish, English, Arabic, French, etc.)

Benefits

a comprehensive benefits package
incentive and recognition programs
equity stock purchase
401k contribution

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...